Terms & Conditions

1. Introduction

1.1 These Terms & Conditions ("Terms") govern your use of the website YourContentWriter.co.uk (the “Site”) and any services or products ordered through the Site (“Services”).
1.2 By using the Site or placing an order for a Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not proceed.

2. Definitions

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• Client, you, your: the person or entity who orders Services from us.

• We, us, our, YourContentWriter: YourContentWriter.co.uk and its representatives.

• Services: includes any content creation (blog posts, articles, web copy, etc.), images, graphics, or other deliverables we produce.

• Deliverables: the content, images or other material we deliver to you.

• Site Content: all content (text, images, design, layout, graphics) appearing on the Site.

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3. Site Content & Intellectual Property

3.1 All Site Content is owned or licensed by us. You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any part of the Site Content without prior written consent.

3.2 You may view and download extracts of the Site Content for your personal, non-commercial use only, provided you keep intact all copyright and proprietary notices.

3.3 All trademarks, service marks and logos displayed on the Site are our property or the property of third-parties who have licensed them to us.

4. Ordering Services

4.1 To order Services, you must provide full brief including any specifications, word counts, style, images, deadlines, and any other details we request.

4.2 We will confirm receipt of your order via email or other communication, specifying scope, price, and timing.

4.3 Prices quoted are exclusive of VAT (if applicable), unless stated otherwise.

5. Delivery, Revisions, & Acceptance

5.1 We will deliver your ordered Deliverables by the delivery date agreed in writing (by email or similar). If no date is agreed, a reasonable timeframe based on scope will apply.

5.2 You are entitled to one revision per project. A revision means a request from you to alter the completed Deliverables to better match your brief. Revisions must fall within the original scope—if additional work outside that scope is requested, we may charge extra.

5.3 After we deliver the final version (post-revision if requested), you will have [e.g. 14] calendar days to review and accept. Unless you notify us during that period that the Deliverables do not comply with the brief, we shall deem them accepted.

6. No Refunds

6.1 All orders are non-refundable, once payment is made and work has commenced. This is because we allocate resources once an order is accepted.

6.2 In exceptional circumstances (for example, if we cannot fulfil a specific order), we may at our discretion offer a credit or partial refund, but this will be entirely at our discretion and not an obligation.

7. Payment

7.1 Payment must be made in full in the manner agreed (e.g. via invoice, online card payment) before we commence work, unless otherwise agreed in writing.

7.2 If payment is not received by the agreed due date, we reserve the right to suspend or cancel delivery of the Services until payment is made.

8. Your Obligations

8.1 You warrant that any materials you provide (text, images, data, etc.) do not infringe the rights of any third party, are not defamatory, obscene, or otherwise unlawful.

8.2 You must provide any required feedback, approvals, corrections and responses in a timely manner. Delays attributable to you may result in delay of your project and we shall not be liable for such delays.

9. Liability

9.1 We will use reasonable skill and care in providing the Services but we do not guarantee particular results (e.g. specific search engine rankings, traffic, sales etc.).

9.2 To the fullest extent permitted by law, our liability to you under or in connection with these Terms shall be limited to the amount paid by you for the relevant Service.

9.3 We accept no liability for losses which are unforeseeable, indirect or consequential (for example loss of business, loss of profits, loss of reputation) except as required by applicable law.

10. Copyright, Ownership & Usage Rights of Deliverables

10.1 Upon full payment, we assign to you the copyright in the final Deliverables. However, we reserve the right to use the Deliverables in our portfolio, marketing, submissions, or case studies, unless you explicitly request otherwise in writing.

10.2 We retain ownership of any draft versions, concept materials or working files unless specifically agreed otherwise.

11. Termination

11.1 If you materially breach these Terms and do not remedy the breach within 14 days of our written notice, we may terminate the contract.

11.2 On termination, you must pay for all work completed up to the date of termination, even if final Deliverables have not been provided.

12. Privacy & Data Protection

12.1 We will process any personal data you provide in accordance with our Privacy Policy and Data Protection Law (including UK GDPR).

12.2 We will not use your personal data for any purpose other than to fulfil the Services, unless you consent.

13. Governing Law & Jurisdiction

13.1 These Terms shall be governed by and construed in accordance with the laws of England & Wales.

13.2 Any dispute arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England & Wales.

14. Miscellaneous

14.1 These Terms constitute the entire agreement between you and us and supersede all previous negotiations or agreements.

14.2 If any provision of these Terms is found to be invalid, illegal or unenforceable, the remaining provisions shall continue in full force.

14.3 We may revise these Terms from time to time. The version posted on the Site at the time you place an order shall apply to that order.

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